POST TYPE · TAKE A POSITION
Something you have seen across your work that others have not put into words — and what it means for the reader.
THE SHORT ANSWER
Line 1 states the observation as a fact you have seen (“Most of the … we see …”). Then the evidence — what you have seen and how often — then why it matters and what the reader should do about it. A claim about a study or a law gets its source.
The observation
Line 1, stated plainly.
The evidence
What you have seen, how often, where.
Why it matters
What it changes for the reader.
What to do
One action.
Copy it and fill in the brackets.
[The observation, one sentence.] What we see: [evidence — how often, where]. Why it matters: [the consequence]. What to do: [one action].
EXAMPLE — written for a made-up web design studio.
Most small-business websites we review lose people at the contact form, not the home page. What we see: forms with nine fields, a required phone number, and no word on when anyone will reply. Why it matters: people who reach the form have already decided. Losing them there is the most expensive leak on the site. What to do: cut the form to three fields and say when you will answer.
WITH PAPERFLIGHT
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Written 6 October 2026 by PaperFlight. The example business and its numbers are made up.